Knowledge Base

← Customer Feedback for LEGO® CUUSOO

  1. Creating and Editing Projects →

    1. Why can I only submit one project at a time?
    2. My project was rejected. Why do I have to wait at least 24 hours before re-submitting it?
    3. Why can't I find the link to create a project?
    4. When I upload an image some parts get cut off, how can I fix this?
    5. What are Tags?

  2. General Information →

    1. Who is the LEGO CUUSOO team?
    2. How do I contact LEGO CUUSOO directly?
    3. Where can I buy LEGO CUUSOO products?
    4. What does “CUUSOO” mean and how do you pronounce it?
    5. Where can I buy LEGO Minecraft Micro World?

  3. House Rules and Moderation →

    1. Another user is bothering me. What should I do?
    2. My account was suspended. Why?

  4. Project Guidelines →

    1. My project was not approved when I submitted it. Why?
    2. Someone posted a project similar to mine. Are they allowed to do that?
    3. May I collaborate with other users on a project?
    4. Why won't you let people under 18 create projects?
    5. My child has a great idea for a project. Can I submit it with them?

  5. Promoting Projects →

    1. When I promote my project on CUUSOO, people tell me that I'm spamming. What do they mean?
    2. Some projects are using social networks and blogs to get supporters, is that against the rules?
    3. The supporter number on my project went DOWN! How can that happen?
    4. Can I create multiple accounts to support a project more than once?

  6. The LEGO Review →

    1. What is the "LEGO Review?"
    2. How do I make sure my project passes the LEGO Review?
    3. I heard that only projects targeted at 11-year-olds will pass the review. Is this true?
    4. If something gets to 10,000 supporters, that means LEGO has to make it, right?
    5. To what degree does my model influence LEGO Review and the final product?

  7. Using the Site →

    1. Can I remove my support for a project?

  8. All articles →

    1. About the Knowledge Base
    2. Another user is bothering me. What should I do?
    3. Can I change the content of my Project after it has been created?
    4. Can I create multiple accounts to support a project more than once?
    5. Can I remove my support for a project?

Feedback and Knowledge Base

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