Knowledge Base

  1. Creating and Editing Projects 

    1. Why can I only submit one project at a time?
    2. My project was rejected. Why do I have to wait at least 24 hours before re-submitting it?
    3. Why can't I find the link to create a project?
    4. When I upload an image some parts get cut off, how can I fix this?
    5. What are Tags?
  2. General Information 

    1. How do I contact LEGO CUUSOO directly?
    2. Where can I buy LEGO CUUSOO sets?
    3. What does “CUUSOO” mean and how do you pronounce it?
    4. Information about the Back to the Future set Flux Capacitor misspelling.
    5. Are the new Minecraft sets LEGO® CUUSOO products?
  3. House Rules and Moderation 

    1. Another user is bothering me. What should I do?
    2. My account was suspended. Why?
  4. Project Guidelines 

    1. My project was not approved when I submitted it. Why?
    2. Someone posted a project similar to mine. Are they allowed to do that?
    3. May I collaborate with other users on a project?
    4. License Conflicts and Resolutions
    5. Why won't you let people under 18 create projects?
  5. Promoting Projects 

    1. When I promote my project on CUUSOO, people tell me that I'm spamming. What do they mean?
    2. Some projects are using social networks and blogs to get supporters, is that against the rules?
    3. The supporter number on my project went DOWN! How can that happen?
    4. Can I create multiple accounts to support a project more than once?
  6. The LEGO Review 

    1. What is the "LEGO Review?" and what is the current status of projects in review?
    2. How do I make sure my project passes the LEGO Review?
    3. What are "Official LEGO Comments" and when do you post them?
    4. How do we decide which projects to archive, and why?
    5. If something gets to 10,000 supporters, that means LEGO has to make it, right?
  7. Using the Site 

    1. Can I remove my support for a project?
  8. All articles 

    1. About the Knowledge Base
    2. Another user is bothering me. What should I do?
    3. Can I change the content of my project after it has been created?
    4. Can I create multiple accounts to support a project more than once?
    5. Can I remove my support for a project?

Feedback and Knowledge Base